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Visit Towbook.com Login to Towbook Sign up for a Free 30 Day Trial Search for: ! Tesla Email Integration May 10, 2015 2:57 pm / Tom Jobs sent to you by email from Tesla can be set up to automatically add to Towbook so the system will create a new call and you don’t have type any data in the system. If you’re using the Towbook feature that allows motor clubs, rental car companies and other large accounts to email calls to you so they are automatically added to Towbook, you can begin having IAA send your calls the same way. The Towbook system will create a new call in dispatching and add the details so you don’t have to enter the data manually. For information about how to add this service to your Towbook account, please contact us at: support@towbook.com . If you have other accounts that email calls to you regularly, please let us known and we’ll see of we can add them to the Towbook email service so your calls can be created auto Posted in: Motor Club / Account Integration , Product Updates Copart Email Integration February 15, 2015 2:24 pm / Tom Jobs sent to you by email from Copart will now add to Towbook and the system will automatically create a new call for you. If you’re using the Towbook feature that allows motor clubs, rental car companies and other large accounts to email calls to you so they are automatically added to Towbook, you can begin having IAA send your calls the same way. The Towbook system will create a new call in dispatching and add the details so you don’t have to enter the data manually. For information about how to add this service to your Towbook account, please contact us at: support@towbook.com . If you have other accounts that email calls to you regularly, please let us known and we’ll see of we can add them to the Towbook email service so your calls can be created automatically. We have many more updates on the way so please stay tuned to our newsletters and our blog for updates; and as always to learn more about how Towbook can simplify and charge your business, visit us at www.towbook.com Posted in: Motor Club / Account Integration , Product Updates Allied Dispatch Solutions Email Integration January 30, 2015 2:23 pm / Tom Today we added Allied Dispatch Solutions to the to the list of companies who can email jobs to your Towbook account and the system will automatically create a new call for you. If you’re using the Towbook feature that allows motor clubs, rental car companies and other large accounts to email calls to you so they are automatically added to Towbook, you can begin having IAA send your calls the same way. The Towbook system will create a new call in dispatching and add the details so you don’t have to enter the data manually. For information about how to add this service to your Towbook account, please contact us at: support@towbook.com . If you have other accounts that email calls to you regularly, please let us known and we’ll see of we can add them to the Towbook email service so your calls can be created automatically. We have many more updates on the way so please stay tuned to our newsletters and our blog for updates; and as always to learn more about how Towbook can simplify and charge your business, visit us at www.towbook.com Posted in: Motor Club / Account Integration , Product Updates Insurance Auto Auction (IAA) Email Integration January 15, 2015 11:52 am / Tom We’ve added email integration with Insurance Auto Auction (IAA) to the growing list of companies who can email jobs to your Towbook account and the system will automatically create a new call for you. If you’re using the Towbook feature that allows motor clubs, manufacturers, rental car companies and other large accounts to email calls to you so they are automatically added to Towbook, you can begin having IAA send your calls the same way. The Towbook system will create a new call in dispatching and add the details so you don’t have to enter the data manually. For information about how to add this service to your Towbook account, please contact us at: support@towbook.com . If you have other accounts that email calls to you regularly, please let us known and we’ll see of we can add them to the Towbook email service so your calls can be created automatically. We have many more updates on the way so please stay tuned to our newsletters and our blog for updates; and as always to learn more about how Towbook can simplify and charge your business, visit us at www.towbook.com Posted in: Motor Club / Account Integration , Product Updates #5 Intercom Support December 20, 2014 1:04 pm / Matt Today we are excited to announce our newest addition to Towbook; we call it Intercom. Intercom is the most efficient way for our team to answer your questions and give you support around the clock. All inbound customer requests arrive in a unified team inbox along with your account information, browser data, and platform and mobile device information so that we can provide timely and accurate response. It also allow us to track next level statistics and response times so we can continue to make Towbook the most efficient application that it can be. How do you use Intercom? You may have already without knowing it! We have added a small circular icon in the bottom right corner of the web application (viewable when logged in) that allows you to quickly send support requests and feedback. In the near future, you will also be seeing these added to the iPhone and Android applications. However, should you not be logged in or using the app; any support request or email sent to support@towbook.com will automatically be added to Intercom as well. If sent with an email address linked to your account, it will also contain a history of your requests and information. We are excited. We believe this is going to help our support team reach the next level, and since we believe supporting your business is crucial to our success; it makes us really excited. As always if you have urgent requests or need someone on the phone right away feel free to call us at (810) 320-5063. We look forward to seeing you on Intercom! Posted in: Product Updates #4 Android Update v.2.1.32 December 9, 2014 12:38 pm / Tom Today we released an update for the Towbook Android App. Most of the changes were minor, but a few of the updates are significant. Listed below is a summary of the items included in this new release. Account Name. We added the account name to the view call screen so you no longer have to edit a call to see which account the call is for, which eliminates an extra step. Push Notifications. We’ve upgraded the new call notification service to improve the consistency of call alerts. Agero Digital Dispatching. The Towbook Android App now includes the capability to support digital dispatching. If your company is using Towbook’s new digital dispatching service you will receive the new call notification on your phone so you don’t have to be in front of a computer. Added Call Number to the Impound Listing Page Storage Rate Calculations. We’ve improved how storage rates and storage start dates work in the Android app. We also fixed a bug that was causing some storage rates to default to one day immediately. There were also Lots of fixes and updates. We have many more updates on the way so please stay tuned to our newsletters and our blog for updates; and as always to learn more about how Towbook can simplify and charge your business, visit us at www.towbook.com Posted in: Product Updates #3 Import Copart Call Emails Automatically December 8, 2014 5:29 pm / Leave a Comment / Tom We’ve added Copart to the list of companies who can email jobs to your Towbook account and the system will automatically create a new call for you – no more manual data entry! If you’re using the Towbook feature that allows motor clubs, rental car companies and other large accounts to email calls to you, you can begin having Copart send your calls the same way. Towbook will automatically create a new call in...